New Polices for handle all opinions and complaints

 Since the establishment of Hong Kong Rabbit Society, many rabbit lovers and visitors have provided numerous valuable opinions for us. To handle all opinions or even complaints effectively, we will adopt some new policies. 

 There are 2 full-time staffs, 3 part-time staffs and a team of volunteers to serve in our Welfare and Resources Centre. All of our staffs and volunteers will put on name tag during their services hours. If you have any advices or complaints about our staffs or volunteers, please mark down the name of related staffs or volunteers, details and time, then inform us by email within 5 days.

 To handle all complaints and cases objectively, we will install CCTV in our Welfare and Resources Centre. If necessary, we will check the CCTV video for reference. Hoping that under the new policies, our services can be greatly improved.